FAQ

General FAQ (Before Purchase)

1. Is it legal to buy from mr shaco store?

Yes, it is 100% legal and safe.
We provide handmade, legitimate in-game services created by real gamers — not automated bots or illegal sources.
Our services are simply pro-to-player assistance, which is allowed and safe.

2. Why should I choose mrshacostore?

We’ve been in the gaming industry since our childhood — gaming is our passion before it became our business.
Since starting in 2018, we’ve completed 50,000+ orders with a 99% positive rating across all platforms.
We know exactly what gamers need and we deliver it with speed, safety, and experience.

3. What games do you support?

We support a wide range of popular online games including:
League of Legends, Old School RuneScape (OSRS), Valorant, Wild Rift, FIFA, Fortnite, and more.
Supported games may increase over time.

4. Are OSRS gold services safe?

Yes.
All our OSRS gold is handmade by real players — never botted — which gives it one of the lowest ban rates in the market.

5. Are League of Legends gifts and RP top-ups safe?

Yes, completely safe.
All LoL gifts and RP come from legal, verified sources such as Prime Gaming stock or safe top-ups.
We never sell cracked, stolen, or illegal RP.

6. Can I order from any country?

Yes.
Our services are available worldwide, and most digital goods work globally regardless of region or server.

7. What payment methods do you accept?

We currently support PayPal and cryptocurrency payments.
Additional payment options are being added, and our support team can assist with alternative methods if needed.

Service & Order FAQ (After Purchase)

8. How fast is the delivery for my order?

Delivery speed depends on the service you choose.
Most digital orders such as in-game currency, gold, or gifts are delivered within minutes.
Boosting and account services may take longer, and estimated delivery time is shared before order confirmation.

9. Is boosting safe on your platform?

Yes.
All boosting services are performed by professional players following strict safety rules.
We never use cheats, bots, or illegal tools.

10. Do you use VPN or protection during boosting?

Yes.
Boosters use region-matching VPNs when required to keep activity natural and minimize detection risks.

11. Do I need to stay offline while boosting is active?

In most cases, yes.
If the service supports duo boost or self-play, you will be informed before the order starts.

12. How can I track my order progress?

Once your order begins, you will receive regular updates.
You may request screenshots or status updates at any time.

13. What happens if the booster cannot complete my order?

If a booster cannot finish your order, we will either:
• Assign a new booster
• Refund the uncompleted portion

Your order is always protected.

14. Are your game accounts safe and original?

Yes.
All accounts are handmade, original, and created from scratch.
We never resell or recycle accounts.

15. Do game accounts come with a warranty?

Yes.
Most accounts include a warranty depending on the product.
Any issues during the warranty period will be handled by our support team.

16. How do you ensure low ban rates?

We rely on:
• Handmade services
• Professional boosters
• Region-matching VPNs
• Safe delivery methods
• Zero automation or bots

Everything is done manually and safely.

17. Do you offer refunds?

Yes.
Refunds are available only for undelivered orders.
Delivered or completed orders are non-refundable.

18. Can I request a specific booster or region?

In many cases, yes.
You may request a specific region, rank range, or booster style, subject to availability.

19. How long have you been in business?

We have years of experience providing safe and reliable gaming services, delivering thousands of successful orders worldwide.

20. Do you offer 24/7 customer support?

Yes.
Our support team is available around the clock to assist with orders, updates, and questions.